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Latest News/Updates: Please note: For the love of all that is good, if you email us or submitted your ticket and don’t receive a response within 24 hours, please, check your spam mail folder or Junk Folder or whatever it is you use to filter out that spam!

KYC Policy / AML Policy / User Agreement

This User Agreement (hereinafter referred to as this “Agreement”) is a contract between you and Emoneypk.com (hereinafter referred to as “Company” ) as well as its operated Emoneypk AND Emoneypk.com. It will apply to the service of your e-wallet Emoneypk and withdrawal and other relative service( hereinafter referred to as this “Service”). If you don’t agree the restraint of the term and conditions in this Agreement, you cannot use this website or any service..

Order is FINAL once the customer has paid are subjected to needs & availability of funds. And all orders are processed on availability of desired funds.

Information provided by you should be correct, after processing of order we will not be responsible for the error from your side.

Usually we try to complete order instantly , but some time it may take 24 hours (maximum)

You will always has to send us the fund first, Rates, stock and fees may be subjected to change at any time without notice.

BANKING PROVIDERS

Emoneypk use Banking Service Providers as a medium to send or receive payments, we only accept payment from Bank Account to Bank account or from Mobile Accounts, We do not pay or receive through Cash transactions, Hard Cash or Cash Deposits in Bank Branches are not acceptable.

(KYC) Know Your Customer Policy

EmoneyPK, as a service provider has a responsibility and commitment to prohibit and actively prevent any illegal activity or the work which facilitates illegal activities.

  1. The sender account of the payment must be the same person name account as the payee. Third party payment strictly prohibited.
  2. All the contact detail stated in the User’s profile and Orders must be truthful and correct.
  3. Order formed through anonymous proxy-servers, or any other anonymous Internet connections, are strictly prohibited.

Prevent unlawful activities, the Service:

Observation Know your Customer (KYC Policy)

We gather each customer identification Document and Address proof (i.e. Identity Card and Utility Bill), without verification we not allow to user use of our service. We mandate each customer to use their real details while making account at our website.

We collect following details

1. Full name of Customer
2. Physical Address of Customer
3. Phone Number (verification required)
4. Scanned Identity Card (CNIC)
5. Source of Fund / Purpose of transaction or Purchase
6. Your date of birth,
7. Your email address,
8. Your banking details including account numbers (We verify online)

Performs verification of the data and document provided by user,
EmoneyPK reserves the right to suspend the account of the User and their Orders until the User provides the proof of the funds’ origin and other documents requested by the service in connection with the issue, in the following cases:

If a violation of agreement;
In case of a grounded suspicion of the User’s abusive/illegal actions, The User pledges to provide the required document during 7 days from the moment it was requested, or ask for the cancellation of the transaction.

In case of the User’s failure to provide the required documents, the Service reserves the right to refuse service in further, and users all Order refused and refund made to user account in 24hrs.
in case of a grounded suspicion that the ID provided by the User is fake/expired/invalid.

SITE AND SERVICES: THE RULES

Opening An Account:

By opening an account to use EmoneyPK, you expressly represent and warrant:

1. You have agreed to this user agreement; and

Site Usage:

In accordance with the user agreement, EmoneyPK grants to you a non-exclusive and non-transferable limited right to enter and use the site. This site is for your personal use only.

Your Personal Information:

You hereby agree to provide EmoneyPK with current, accurate, and complete information about yourself as prompted by the registration and verification process, and to keep such information updated.

Use Your Own Account:

You hereby agree that you will not use any account other than your own, or access the account of any other Member at any time, or assist others in obtaining unauthorized access. Any attempt to engage in these activities will result in the account termination. Termination is not the exclusive remedy for such a violation.

illegal Use:

You agree that you will not use the EmoneyPK site to perform criminal activity of any sort, including but not limited to, money laundering, illegal gambling operations, terrorist financing, or malicious hacking. If you are found to be using the site for illegal purposes, EmoneyPK reserves the right to terminate your account and report you to the appropriate agency. EmoneyPK also reserves the right to close your account at anytime and will not be liable to pay any funds in the account if above mentioned activity is found by user on the site.
You hereby agree that EmoneyPK may provide you communications about your account and EmoneyPK site electronically.
EmoneyPK complies with the legal requirements of the Pakistan for anti-money laundering. In cases set forth in the relevant legal enactments, we co-operates with officials and government institutions of the Pakistan.

No Investment Advice You acknowledge that:

All information contained on the site is for general informational use only and should not be relied upon by you in making any investment decision. the site does not provide investment advice and nothing on the site should be construed as being investment advice. before making any investment choice you should always consult a fully qualified financial adviser.
(a) EmoneyPK does not provide investment advice and that nothing on the Site constitutes investment advice, and that you will not treat any of the Site’s content as such;
(b) EmoneyPK does not recommend any financial product;
(c) EmoneyPK does not recommend that any financial product should be bought, sold or held by you; and
(d) nothing on the Site should be construed as an offer, nor the solicitation of an offer.
(e) information which may be referred to on the Site from time to time may not be suitable for you and that you should not make any investment decision without consulting a fully qualified financial adviser.

Taxes:

EmoneyPK is not responsible for any taxes for the users. The users will bear all taxes, There are no cash transactions involve with Emoneypk as we do not accept Hard cash, Cash in Hand or Cash Deposit in Bank Branches, so the user paying online through internet banking is already paying the required tax charged by the banking services provided as With Holding Tax set by the Government.

 

Uses of Your Personal Information:
EmoneyPK may use your personal information for the following purposes:
To process transactions,
To send periodic emails with updates, promotions, company news, and changes to policies.
To personalize your experience,
To analyze use of our Site,
To improve our Site,
To improve customer service,
To undertake a verification of your identity with third party electronic identification providers.

IP Addresses:

EmoneyPK may collect information about your computer, including your IP address, for system administration and verification purposes.

Protecting Your Information:

Your personal information is stored on Emoneypk’s servers and with certain of Emoneypk’s service providers. It is protected by maintaining both electronic and physical procedural safeguards. We use computer safeguards such as firewalls and data encryption. Access to personal information is only for employees who require said information to perform their duties as employees.

Disclosure of Personal Information:

Personal information will not be disclosed, sold, or rented to third parties for their marketing purposes.

To process your payments, we may share some of your personal information with the person or the company that you are paying or that is paying you.

You consent to EmoneyPK disclosing personal information when required by law to third parties for electronic identification purposes. Any third party receiving or having access to personal information is required to protect that information. EmoneyPK will ensure that any such third party is aware of their obligations and that their standard of care equals our own.

Retention of Personal Information:

Personal information will be kept for at least 10 years, or longer if required by law.

 

TERMINATION

Your Side:

You may terminate this agreement with EmoneyPK, and close your account at any time, following settlement of any pending transactions.

Our Side:

You hereby agree that EmoneyPK may in its sole discretion terminate your access to the Site and to your account, and acknowledge that EmoneyPK may take any technical and legal steps to keep persons off the. Notice will be provided as appropriate.

Reasons for Termination:

EmoneyPK may in appropriate circumstances and at our discretion, suspend or terminate accounts of members for any reason, including without limitation:

1. Usage of the Service to perform illegal activities such as money laundering, illegal gambling operations, financing terrorism, or other criminal activities,

2. Violations of is user agreement,

3. Failure to pay or fraudulent payment for transactions,

4. Unexpected operational difficulties, or

5 Upon the request of law enforcement or other government agencies, if deemed to be legitimate and compelling by EmoneyPK, acting in its sole discretion.

FINANCIAL ADVICE

We DO NOT provide any investment advice in connection with the EmoneyPK site contemplated by this user agreement.

JURISDICTION

This user agreement shall be governed and construed in accordance with country Law.

About Paypal Refund
We Don’t accept the refund of Paypal , once the fund sent to your provided Paypal email or website we will not accept the refund from that account or website. If you do the refund without our confirmation we will not be responsible for that & you will get nothing from us.

About Paypal Refund fee
If you talk to us & we got agree on accepting the refund than on the total amount of quantity PKR.10 will be deducted on each dollar.

We and users admit that the electronic version of this Agreement has the equivalent legal effect with the written form and signed Agreement.

We have the interpretation right for all the services terms in this Agreement. If you have any advice on any part of our service or any terms in this Agreement, you can contact us through our customer service department.

MODIFICATION OF USER AGREEMENT

EmoneyPK reserves the right to change, add or remove portions of this user agreement, at any time, in an exercise of its sole discretion. You will be notified of any changes in advance through your account. Upon such notification, it is your responsibility to review the amended user agreement. Your continued use of the site following the posting of a notice of changes to the user agreement signifies that you accept and agree to the changes, and that all subsequent transactions by you will be subject to the amended user agreement.

CONTACTING US

If you have any questions relating to your rights and obligations arising from this user agreement, your use of the site, your account, or any other matter, please contact us: support [at] EmoneyPK.com